Help & Information

eccount money from Tuxedo is the banking facility that’s open to everyone*, regardless of your credit history.

We understand that it can sometimes be difficult to manage your money and use a bank account effectively – so we’ve gathered all the useful information into one place.

Learn about the various ways in which to pay the eccount opening fee

Reprint your Barcode and pay your opening fee at a Post Office branch or PayPoint outlet

Set up your eccount quickly and easily with our Quick start guide

Have questions? View the constantly updated FAQs

Need help? Contact us

Apply for an eccount today

Important Information

*Conditions apply. Acceptable proof of ID may be required. UK Residents, 18+. Some 3rd party ATM operators may charge an additional fee for cash withdrawals - you will be notified at the ATM.

eccount money is a trading style of Tuxedo Moneyplus Limited (Registration in England & Wales No. 05831827). The Card is issued by IDT Financial Services Limited (IDTFS) pursuant to licence from Visa Europe Limited. IDTFS is regulated and authorised by the Financial Services Commission, Gibraltar. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No. 95716. All communications should be sent to: eccount money, PO BOX 3753, Chester, CH1 9UH.
eccount money's consumer credit activities are licensed by the OFT, licence number 0651125. eccount is a registered trademark of Tuxedo Money Solutions Ltd. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.

Our service has changed. An update for existing eccount money MasterCard cardholders - find out more

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