customer careCustomer Care

Email: customercare@eccount.com
Telephone: 020 7078 2719
Lines are open Monday – Sunday, 9am – 6pm

PIN retrievalPIN Retrieval

Telephone: 020 7070 4902
Lines are open 24 hours a day, 7 days a week

lost stolenLost/Stolen

Telephone: 0207 078 2720
Lines are open 24 hours a day, 7 days a week

PostPost

Please send any postal correspondence to: eccount money, PO BOX 3753, Chester, CH1 9UH.