Contact
Customer Care 9am-6pm (7 days per week)
- Telephone: 0845 872 0826 or +44 (0)845 872 0826 from outside the UK.
- Email: customercare@eccount.com
Manage Your Money 24 Hours a day
- Log-in Online: Log- in and choose ‘eccount Summary’ or ‘Move Money’ tabs
- Call our Automated Telephone Line: 0871 220 6420
- Text us: Use the convenient Text services to Manage Your Money
Lost or Stolen Cards: 24 hours
Call: 0845 241 4278 or +44 207 101 6599 from outside the UK.
For Mail
eccount money
PO BOX 3753, CHESTER, CH1 9UH