Paying the set up fee
There are a number of ways to pay the eccount money set up fee. Once you receive your eccount number and sort code your eccount is ready for use. We will debit the set up fee from your initial load to your eccount.
You can load your eccount and pay the fee by:
- Debit or Credit Card
- Cash at a Post Office branch
- Bank Transfer or having your wages and benefits paid into your eccount
Paying by Debit or Credit Card
Paying the set up fee using your debit or credit card is quick and easy. Simply Apply for an eccount and at the end of the application process you’ll have the option to pay your opening fee by credit or debit card online. If you select this method of payment your eccount will be activated immediately.
If you have already applied, you are able to login to your eccount and pay the account opening fee by credit or debit card online. Simply log in to your eccount and select “Top Up”
Paying by Cash at a Post Office branch
You can pay in cash at any Post Office branch in the UK. When you apply or log in to your eccount you will be presented with a printable barcode that you can simply present to the cashier at the Post Office and your Cash will be loaded to your eccount.
- You can also reprint your barcode without logging in to you eccount.
Paying by Bank Transfer, Wages or benefits
You can pay Wages, Salary and Benefits directly into your eccount by simply using your sort code and 8 digit eccount number. You are also able to use your unique eccount banking details to receive payments from other bank accounts or from friend and family members.
Your eccount details can be found on the email your received when you applied, when you log in to secure online banking or by calling our dedicated UK customer care team.
Fees apply to some paying in services. Please see the fees summary for information.