Quick start guide

Using your new eccount is easy. It works like any bank account and you can easily manage your day-to-day banking needs.

Apply for the eccount money current account
It’s quick and easy to apply for an eccount money current account, apply online today and you could have an eccount open in minutes and receive your card in a few days. It costs £12.50 to open your eccount and there is a monthly fee of £12.50.

Apply for an eccount today

ID requirements – Acceptable proof of ID

We can usually confirm your identity and address details electronically during your application. In some instances, we may require some additional information from you before we can approve your application and open your eccount.

Please send us a copy of photo ID in your name and proof of address; we accept the following documents:

Photo ID – a photocopied or scanned copy from the list below:

  • The photo page of your passport
  • Your UK photocard driving licence
  • Your EEA Identity Card

Proof of address – an original document dated within the last 3 months from the list below:

  • Mortgage/bank/credit card statement
  • Evidence of entitlement to a state or local authority-funded benefit
  • Utility bill
  • Council tax demand (dated within the last 12 months)
  • Valid Vehicle Registration Certificate (copy acceptable)

Please send your documents to:

Post: eccount money, PO BOX 3753, Chester CH1 9UH
Email: customercare@eccount.com
Fax: 01244 676 319

Once your application has been approved and your eccount is open you will receive your eccount number and bank account details.

Pay in to your eccount
With an eccount money current account you can easily have your wages and any benefits paid into your eccount. You can also pay in cash over the counter at The Post Office or at any PayPoint location.

Paying in by bank transfer

eccount number: This is your unique eccount number, printed on the bottom of your card.
Sort Code: 62-31-31
Account Name: Your Name

Paying in at PayPoint outlets or Post Office branches

Simply take your eccount money prepaid VISA card and the cash you wish to pay in to your local PayPoint or Post Office branch.

Fees may apply to some paying in methods. See paying in for more details.

Spend in shops, restaurants and online
Chip and Pin
VISA Acceptance MarkWhen you open an eccount money current account you will receive a Chip and PIN VISA prepaid card. You can use this card to spend in any retailer in the UK or worldwide where you see the VISA Brand Mark.



Withdraw cash from ATMs (cash machines)
VISA Brand MarkYou are also able to withdraw cash from any ATM worldwide that displays the same VISA Brand Mark.


Find an ATM

Manage your money
There are a number of ways to manage your eccount. We’ve made it simple to manage your eccount 24 hours a day, 7 days a week.