SMSSMS Banking

All you have to do to be eligible for this service is provide us with your mobile number at the point of application. You can also register your mobile number with us via our Customer Care Team at any time.

Text the word from the list below to 80777

(use +447781474776 if outside the UK – roaming charges may apply)

CHECK YOUR BALANCE

BAL Check total balance
BAL XXXX Check card balance
BAL ECC Check eccount balance

 

MOVE FUNDS BETWEEN YOUR ECCOUNT AND CARD ACCOUNT

E2C £££ Move money from your eccount to card account
C2E £££ Move money from card account to eccount

 

VIEW YOUR LATEST TRANSACTIONS

ESTATEMENT View your most recent eccount transactions
CSTATEMENT View your most recent card transactions

 

MANAGE YOUR CARD

BLOCK Block your card from being used
BLOCK XXXX Block a specific card from being used
UNBLOCK Enable a card after blocking use
UNBLOCK XXXX Enable a specific card again after blocking use

 

REPORT YOUR CARD LOST OR STOLEN

LOST Report your card lost
LOST XXXX Report a specific card lost
STOLEN Report your card stolen
STOLEN XXXX Report a specific card stolen

 

Note: amount indicates the money value in numbers and XXXX indicates the last 4 digits of the 16 digit card number

 

Automated Text Alerts

The eccount has a useful ‘alert’ feature, we’ll send you an SMS or email free of charge each time you receive a credit to your eccount. We can also notify you if your eccount or card account balance drops below a pre-determined amount.

Please contact our Customer Care Team on 020 7078 2719 to set these alerts up.

It is FREE to receive messages from eccount money. Some fees apply to sending messages from your mobile. Terms and conditions apply.