standing orderSetting up your standing order

If you need to pay a set amount on a regular basis you can set up a standing order to or from your eccount. This facility could help you to keep track of your finances, manage your outgoings more efficiently and help to ensure that you do not miss any payments.

Once set up,  Standing Orders are active within 2 working days, if you require your standing order to be active the next day then please contact Customer Care on 020 7078 2719.

You must ensure you have sufficient funds to cover the standing order for it to be processed correctly.

Please note that the transfer of money is not instant, it can take up to 3 working days – please consider this when setting up your standing order to ensure the recipient receives the funds when required.

To set up your standing order, click on the ‘Standing Order’ tab once you have logged in to your online banking.

It’s easy to set up and login to your eccount, Follow these steps:

  • Log-in to your eccount
  • Select “Payments and Transfers”
  • Select “Add New”

One-off PaymentsOne-Off Payments

You can also make one-off payments to friends and family members as well as paying other organisations using the Payments and Transfers function

  • Log-in to your eccount
  • Select “Payments”
  • Expand “Transfers & Recipients”
  • Select “Add New”
  • Complete the required fields and click OK

Your payment will be sent to the recipient

Bill PaymentsBill Payments

Pay your bills easily and on time with eccount money’s bill payment facility. With eccount money’s Bill Pay facility you can pay bills directly from your eccount.

Pay bills directly from your eccount by:

  • One off payments
  • Standing Order

Simply Log in to online banking to use our bill payment facility. All you need is the account details of the organisation you wish to pay, such as sort code, account number and your reference (usually your customer number or bill reference).

Alternatively you can pay directly from your eccount money prepaid VISA card or set up recurring payment authorisations with the company you wish to pay.

Using our online Bill Pay facility, you can pay any organisation or company in the UK such as:

  • Electricity bill
  • Gas bill
  • Digital TV bill
  • Broadband, telephone or mobile bill
  • Council Tax bill
  • Credit card bill
  • Debt management payment
  • IVA payment
  • Plus much more

It’s simple to use our bill payment solution and is available exclusively to all eccount money customers. Simply login to your eccount online or email our customer care team to use our service.