Manage your money at any time, hassle free!
We understand how important it is to have instant access to your eccount, that’s why we have made life easy by offering you our mobile banking service.
Mobile app for iPhone and Android™
Why not download the FREE eccount money mobile app. With the eccount money mobile app you can manage your money on the move, whether it’s checking your balance, making a payment or looking at your statement.
- Access your eccount from your iPhone or Android device
- Check your balance
- View your statements
- Pay bills or make payments
- Pay money into your eccount
- Move money from your eccount to your card
- Contact eccount money
- Report your card lost/stolen
Download on the App Store or Get it on Google Play™:
Valid for customers with eccount money VISA cards only. Not available to customers with a 9 digit eccount number or MasterCard cardholders. Customers with an eccount money MasterCard can upgrade for free – Simply call 020 7078 2719. Currently only available for Apple and Android devices.
Mobile banking for all other mobile devices
Manage your money at any time hassle free!
We understand how important it is to have instant access to your eccount®, that’s why we have made life easy by offering you our mobile banking service – All you have to do to be eligible for this service is provide us with your mobile number at the point of application. You can also register your mobile number with us via our Customer Care Team at any time.
Text the word from the list below to 80777
(use +447781474776 if outside the UK – roaming charges may apply)
Note: amount indicates the money value in numbers and XXXX indicates the last 4 digits of the 16 digit card number
Check your balance on the move
- BAL – Check total balance
- BAL XXXX – Check card balance
- BAL ECC – Check eccount balance
Move funds between your eccount and card account
- E2C amount – Move money from eccount to card account
Move funds between your card account and eccount
- C2E amount – Move money from card account to eccount
View your most recent eccount transactions
- ESTATEMENT – View your most recent eccount transactions
View your most recent Card Account transactions
- CSTATEMENT – View your most recent Card Account transactions
Manage your card
- BLOCK – Block your card from being used
- BLOCK XXXX – Block a specific card from being used
- UNBLOCK – Enable a card after blocking use
- UNBLOCK XXXX – Enable a specific card again after blocking use
Report your card lost or stolen
- LOST – Report your card lost
- LOST XXXX – Report a specific card lost
- STOLEN – Report your card stolen
- STOLEN XXXX – Report a specific card stolen
SMS Text Alerts
The eccount has a useful ‘alert’ feature, we’ll send you an SMS or Email free of charge each time you receive a credit to your eccount. We can also notify you if your eccount or card account balance drops below a pre-determined amount. Please contact us to set these alert up.