Telephone BankingTelephone Banking

We understand how important it is to have instant access to your eccount, that’s why we have made life easy by offering you our telephone banking service.

Call us on 020 7078 2719 to:

  • Option 1 – Apply for an eccount or pay the account opening fee
  • Option 2 – Check your balance, move funds and manage your card
  • Option 3 – Load your card
  • Option 4 – Unblock your replacement card
  • Option 5 – Report your card lost/stolen

Lines are open Monday – Sunday, 9am to 6pm.

Alternatively you can download the FREE mobile app or manage your money via SMS or online.